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[Marketplace] MyAgentFinder

Learn more about the MyAgentFinder product, and how you can add your workflow to BoldTrail!

Updated yesterday

Overview

MyAgentFinder is a nationwide service that streamlines the process of buying and selling homes by matching leads with qualified real estate professionals. Agents are hand selected based on the leads' preferences and individual needs, which they can specify when initially signing up to use the service.

As an Agent, you can sign up for MyAgentFinder within BoldTrail to start generating referrals. When a qualified buyer or seller lead is available in your area, MyAgentFinder will notify you immediately, allowing you to follow up with your new lead!

How it Works

  1. Interest: Determine your subscription tier/referral fee preference. Complete your MyAgentFinder profile to ensure we send clients you can serve and close. Also, make sure you and your Broker are aware of all terms and conditions.

  2. Qualified Referrals: When a qualified buyer or seller is available in your area, we will notify you. Successful agents in our network accept referrals promptly and contact the lead immediately.

  3. Convert: Log all interactions and status updates in the agent dashboard to inform us about your progress and ensure you continue receiving referrals. The more you close, the more referrals you will receive.

Getting Started

To start taking advantage of MyAgentFinder, log into BoldTrail and open your Marketplace from the left-hand menu. Search for MyAgentFinder, and click Learn More.

On the main MyAgentFinder Marketplace tile, click on Get Referrals to start the sign-up process.

Enter your details, confirm that you have reviewed the Terms of Service, and click on Get Started to create your account. From here, you can continue to MyAgentFinder to choose a subscription and set up your profile.

MyAgentFinder Subscription Plans

MyAgentFinder includes a number of subscription options that you may select when setting up your account.

If you do not already have a MyAgentFinder subscription, you will be prompted to enter your credit card information and agree to the MyAgentFinder Agent Terms and Conditions in order to subscribe. You will also see a banner in your MyAgentFinder account notifying you of any account changes.

By choosing one of our paid tiers, you can lock in lower referral fees while accessing exclusive benefits, such as submitting your own referrals through your MyAgentFinder account and gaining priority access to high-quality buyer and seller leads.

Managing your Plan

To change or update your existing MyAgentFinder plan, visit the My Plan page within your MyAgentFinder account. You can easily view the details of your existing plan at the top of this page.

If you would like to upgrade to a different plan, you can do so at any time by clicking the Select button beneath each plan's listing.

When you upgrade to a new plan, you'll need to confirm the change by clicking Confirm Plan. The change will be effective immediately, and the monthly charge will change at the start of the next billing cycle.

However, if you are currently using a paid plan and would like to downgrade back to the free option, your existing Basic or Pro plan will be cancelled. This will be processed at the end of your current billing period (30 days after your last payment). Please allow five days for IRE's Billing team to process the change.

Updating Credit Card Information

If you would like to update the credit card used on your MyAgentFinder account, you can click on Edit Billing to make these changes.

Submitting your Own Referrals

If you have the Basic or Pro plan with MyAgentFinder, you have the option of submitting personal referrals through your account. To do this, log into MyAgentFinder and select the option to Manually Add from the left-hand menu.

From here, you can enter your referral's contact information as well as basic details about their home purchase or sale.

Note: When submitting a personal referral, the Referral Fee will be split 50/50 to the Referring Agent.

MyAgentFinder FAQ

I'm a new Agent. How can I purchase a MyAgentFinder plan?

As a new Agent, you would select your plan after signing up for the service via the Marketplace. You'll be asked to enter your credit card information, and you will be billed for the first month once you complete your profile.

I'm an existing Agent on MyAgentFinder. How can I purchase a plan?

Navigate to the My Plan page within MyAgentFinder (or search for the product in the Marketplace). If you do not already have a subscription, you can enter your credit card information and agree to MyAgentFinder's terms in order to subscribe. You will also see a banner in your MyAgentFinder dashboard notifying you of any changes.

Why did you increase prices for referrals?

MyAgentFinder has not made adjustments to referral rate terms in over 5 years. However, the cost of generating highly-vetted buyers and sellers has increased steadily over time – in addition to increased software and other operating costs required to support the Business. We understand that some agents can’t always support a 40% referral fee, so we wanted to provide the lower referral fee % options with our subscription plans.

Can I pay for a year upfront?

We are only allowing month-to-month subscriptions at this time

What if I selected the lower tier but now want to upgrade to the higher tier, and I don’t want to be charged again?

View your current plan from the My Plan Page on your Dashboard, and select the higher tier. Once you confirm the change, your Active Plan will be updated on the My Plan page within a few minutes. We won’t be pro-rating the price for the remainder of the current month. You’ll simply see the upgraded plan price charged on your next bill.

What if I want to Downgrade my plan?

You can downgrade your plan anytime through the My Plan page on your Dashboard. If your account has already been charged for the month, we recommend waiting until the end of the billing cycle (30 days after your last charge) to process this change so you can maximize the benefits you’ve already paid for.

Will I get refunded for leads that didn’t qualify further or, ultimately, transact?

Your MyAgentFinder Plan is a monthly charge for access to added benefits (submit your own referrals, priority within our referral ranking), as well as receiving a lower referral rate. There are no charges for leads or referrals upfront, only at closing. As such, we do not issue refunds for referrals that ultimately do not transact or engage further once the hand-off has been made.

How many referrals will I receive if I upgrade to the Basic or Pro Tier?

A primary value of the upgraded tiers is the ability to reduce the referral rate and unlock access to value-added benefits. However, it does not guarantee a certain number of referrals. We cannot guarantee a certain number of leads as this can vary significantly by market area.

Pro-level subscribers will see their agent ranking increase and will receive prioritization for new buyer/seller referrals in their service area. This will be the best way to increase your opportunity to see more consistent lead volume.

I have received few leads/no leads so far. Why should I sign up for the paid tiers?

The quantity of referrals you receive from MyAgentFinder is driven by a combination of:

  • The quantity of leads generated in your area

  • The number of active agents in the network within your area

  • Your performance on referrals you receive from MAF

  • An increased priority for agents on our Pro Plan

Because of these factors, we can’t guarantee delivery of a certain number of referrals each month. Participation in a paid subscription is voluntary.

Will Leads still be sent to multiple agents?

Yes, we will still assign referrals to two agents to ensure the lead has the chance to interview more than one agent.

Can I opt-out now, and if I decide to return, can I be activated again?

Yes, you can always opt out of the program. If you do want to return, you would need to email support@myagentfinder.com to reactivate your previous account.

Since I have had closings, can I be grandfathered into the 35% referral fee?

Referrals assigned to you previously at 35% are still subject to that same referral fee upon closing. However, any new referrals issued from October 18th forward will be assigned at a 40% referral fee (Free Profile) or the rate that matches your plan at that time.

Is this Month-to-Month, or is there a contract?

There is no term or commitment for your subscription plan. It is considered month-to-month, and you can cancel and adjust tiers at any time.

Can I have all my agents under one team and pay for a tier to ensure they are all at that referral fee split?

Yes, you have the ability to create a team account, pay the fee monthly, and the Team Leader can then pass the referrals to the agents of their choosing.

To create a team account, please reach out to: support@myagentfinder.com

Can I limit it to specific ZIP codes?

You can always set your areas of service to where you work, but our marketing is not based on ZIP codes. To ensure you receive the most clients in your desired area(s), it is best to select counties and cities, vs. ZIP codes.

What does referring our clients mean?

This feature simplifies the process for inputting personal client referrals looking to buy or sell out of your area and needing an agent in a new location. MyAgentFinder will qualify and refer this lead out on your behalf, and if the referral closes with that agent, you would receive 50% of the commission that MyAgentFinder collects. Typically, these would be sent out at 33%-40% referral fee if over 150K and 25% referral fee under 150K.

To access this feature, go to your dashboard, tab: Manually Add, then complete the form based on whether it is a buyer or seller referral. Please note that you will have to have permission to share the individual's contact information prior to submitting.

Once submitted and assigned, you can follow the client's stages by going to your Active: Outbound Referrals section.

Will properties under 150K still be at the 25% rate?

Yes, no matter what plan you are on, if you receive a referral that closes under 150K, the referral rate will be 25%.

I’m no longer interested in receiving leads from MyAgentFinder. Please cancel my account.

Thank you for letting us know, we are sorry to see you go! If you are looking to leave the Network, you can Opt Out of our Program using this link.


Have more questions? Please reach out to Customer Support via the blue chat bubble to the right or by emailing support@insiderealestate.com!

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