What is Shilo?
Shilo is an AI-powered conversation intelligence platform built specifically for real estate agents. It analyzes your recorded sales calls and provides actionable coaching feedback in real time, helping you improve your performance and close more deals.
How Does It Work?
For Agents:
Enable call recording on your BoldTrail Smart Number
After each call, Shilo automatically analyzes the conversation
Coaching insights appear directly in your BoldTrail contact timeline
You get a star rating (1-5 stars), key moments from the call, and specific feedback on how to improve
For Team Leaders & Admins:
Monitor team performance trends across all agents
Identify coaching opportunities and areas for improvement
Track compliance with fair housing keywords
Celebrate top performers and recognize growth
Use admin dashboards to benchmark performance across your team
Why Shilo + BoldTrail?
This is a Platinum partnership with deep embedded integration—meaning Shilo coaching insights live right where you work, in your contact timeline. No switching between tools, no extra steps. Better on BoldTrail means better results for you.
Key Benefits:
Immediate Feedback: Get coaching notes right after calls, not days later
Scalable Coaching: Train your team without hiring additional managers
Performance Insights: See what's working across your team and replicate success
Compliance Confidence: Automatic keyword tracking for fair housing compliance
Aligned Pricing: Pay only for calls you make—your investment grows with your success
Who Should Use Shilo?
Shilo is perfect for:
Individual agents who want to improve their closing rate
Small teams (5-25 agents) looking to build a coaching culture without overhead
Large brokerages (50+ agents) using coaching as a retention and productivity tool
Any agent who wants to learn what they're doing well and where to improve
Getting Started
Ready to add an AI coach to your team? Shilo is available through the BoldTrail Marketplace.
For Agents: Ask your broker or team leader about enabling Shilo for your Smart Number calls.
For Team Leaders & Admins: Visit the Marketplace and enable Shilo to start coaching your team. Your agents will see coaching insights appear in their contact timelines automatically.
Learn More
Want to explore how Shilo can help your team? Check out the Marketplace or reach out to your Account Manager to discuss which package is right for you.
Better on BoldTrail. When you choose BoldTrail, you get access to best-in-class partners like Shilo that make you more successful. Explore more of our integration partners and discover what works best for your business.