A Facebook pixel is a tool used with the Facebook Ads Manager used to track the statistics of your website and to help better manage your Facebook advertisement performance.
Assuming you have a Facebook advertising account setup.
There are two things you need to do for a successful Pixel installation and test.
Disable any and all ad-blocking extensions or programs on facebook.com AND your kvCORE URL.
Tip: For assistance with creating your Facebook pixel this Facebook help article has step-by-step instructions to make your life easier.
Step 1: Login to Ads Manager
Follow this link in the Facebook for Business section, and click on 'Go To Ads Manager.'
Step 2: Access Pixel Setup
Click on the 3 lines (All Tools Menu), and navigate to the 'Events Manager'.
Step 3: Copy & Paste Code Part 1.
If your pixel is already created click 'Continue Pixel Setup'. Next, select 'Install code manually' and press 'Copy Code'.
Please Note: If your code is NOT already created your directions will be slightly different. Please use this Facebook help article which has step-by-step instructions.
Now, go to your Web & IDX settings in kvCORE, and scroll down to the 'Custom Header' section of your website settings. Paste your pixel there.
Click on 'Web & IDX' on the left
Select 'Edit Settings'
Find 'Custom Header' and paste your pixel
You have part one of your pixel installed. This part tells Facebook every time someone visits your website, in a stat called 'PageView.' A PageView is tallied each time someone opens your kvCORE website. So, now we can test that.
Step 4: Test Your Pixel Part 1.
Open your kvCORE website in a new tab.
(If you click on your main menu at the upper right, you can click on your kvCORE URL to open it.)
Now, when viewing your site, you should see your pixel extension light up with a green indicator!
If you do not see the green indicator
There are a couple of reasons you may not see the green indicator. First, make sure you disabled any adblockers on your kvCORE URL as mentioned at the top of this guide. Secondly, it's possible that although you saved your pixel in website settings, the site may not yet be updated. Try holding down Ctrl+Shft+r to refresh the website. If this still doesn't work, your website may in fact be cached, and you'll need to wait till later to double-check it, or restart Chrome. In lieu of restarting, I would first continue on past this testing step and proceed with the rest of the installation guide. You can then restart your Chrome browser after installing the second part of the pixel to test.
Clicking on the Pixel Extension, we can see that the 'PageView' was detected appropriately.
Step 5: Copy & Paste Code, Part Deux.
Navigate back to your Pixel tab in Facebook, to continue.
Click on the continue button at the bottom of the setup popup.
At this stage, you are presented with information about Facebook Events. Now, the standard pixel we installed tracks page views. The event code tracks when something happens, and reports that as well.
For our purposes, and especially for Advertising purposes, we want to tell Facebook whenever we successfully generate a lead. This requires an event code, that has to be installed in a special place.
In the kvCORE website settings, you will find the 'Conversion Code' box further down the page underneath the 'Custom Header' box. This code will 'fire' or activate whenever a new lead is generated.
At this point, the customization options within the Facebook platform are immense. But, to get you started, you can use the pre-defined event 'Generate Lead.'
This pre-built script is automatically going to tally up 'Lead' numbers as new leads sign up on your kvCORE site.
Go back to website settings, and paste your code into the Facebook pixel underneath (fbq('track', 'PageView');).
Don't forget to click 'Save!'
Step 6: Test Your Pixel, Part 2.
Open your kvCORE website in a new tab again. Make sure that it says 'Login' at the top left of your site.
Play around on your site, browsing listings, until you get the registration popup as a New Lead would.
Enter an email address and a phone number to create a test lead.
After successfully registering, you'll see your pixel helper update with a new green number.
Not only has it recorded a page view, but it also recorded a new lead registration.
If you are seeing this, your basic FB pixel is set up!
If you are not experiencing this, but have followed all of the instructions, and installed both codes, close your chrome browser and re-open it. Your pixel code might not yet have been published to your kvCORE site after saving it.
Going forward, in your Facebook Ads Manager, you can access your Pixel reports by navigating back to the Events Manager.
This will show you all of your pixels, and a summary.
Have more questions? Please reach out to Customer Support via the blue chat bubble to the right or by emailing firstname.lastname@example.org!
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