Seach Alert Overview
Search Alerts automatically send listing updates to the contacts that are subscribed to them. It sends all newly listed properties and properties that have been reduced in price or gone off-market that match the search criteria set in an email. They may also separately opt-in to include upcoming open houses. This makes Search Alerts a complete and simple automatic email that your contacts will look forward to in order to keep up with their chosen search or market.
Looking for more information on Search Alerts? Click here to see the FAQs!
How To Create Search Alerts
Open the contact you want to set search alerts up for, and click on the 'Alerts' tab at the top of their detail page.
The Alerts Control Panel/Overview
Alert 1 & 2 - You may set up two unique alerts per contact. The separation is intended for hugely different sets of criteria. For example, a contact looking for Single Family and Commercial listings, or Commercial and Land, would use two separate criteria sets. If a contact was looking for Townhomes, Houses, and Condos you could likely fit all three of those property types into a single alert.
Edit - Click this to change the alert criteria. (See below for instructions.)
Active Switch - This enables or disables the alert. Use this switch to turn off alerts in lieu of unsubscribing the contact.
Summary - This is the contact's summary of their known information and profile. It's based on what they view on your kvCORE site, not what criteria are set for them.
Recent Results - These are some of the properties that match the criteria you have configured and either have been sent or will be sent in the next update. Only the most recent 6 are shown. Clicking 'see all' will open a link to ALL of the properties that match the configured alert criteria. If you set your criteria and no recent results display, there are two possibilities. Either there really are no matches, or the criteria you configured does not work. This is commonly caused by specifying an impossible combination of options. Triple check your criteria for errors; the options must all agree with each other. A home cannot simultaneously be 'French' and 'Mediterranean', for example.
Send Recent Results - You may choose from a few options to send the recent results list. The link sent or copied will contain only the 6 listings you see in recent results. When choosing to email or text, be sure to edit the message before sending and not the link:
How To Set Up New Search Alert Criteria
Please Note: If you're editing a Search Alert you've already created, simply click 'Edit' as shown above.
1. Click 'Alerts' from the top of the contact profile.
Areas - Areas are defined in the MLS and queried when you type into this field.
The Area types are listed with the name of the area that matches as you type. In many cases both a neighborhood and a city and a county/parish can have the same name, so choose carefully.
Please Note: You can add additional areas by clicking into the Area box once again and selecting another area. You can remove an area by selecting the little 'x' to the right of the area name.
Draw On Map - Beneath the area selection you'll see the 'Draw On Map' button in blue, as an alternative to restricting your area to MLS Area Names, it might make more sense to draw out the area on a map. Click the green 'Draw Area' button, then click consecutively to draw a polygon shape on the map until you trace back to your first click.
Please Note: You may only choose an area OR draw on the map. You may not specify both.
Listing Types - All of the listing types available from your MLS will be selectable here unless a specific type has been excluded in your website settings. If you don't choose any listing type, then kvCORE will automatically select 'Single Family, Condos, & Townhouse for you.
Keywords - Keywords are an advanced search function that finds and uses the data fields from your MLS. If you're looking for a very particular field that is not in the standard options list or found in the rest of the criteria on this form, then keywords will solve that problem.
You probably already have in mind what exact filter you want to set here. It might be a particular style of house, or ventilation system, or some other specific variable. Before you can choose that specific variable, you must first select the field that variable is grouped into. Then, after the appropriate field is selected, the system will show you the possible options from what it can see of all the active listings currently in your MLS.
Please Note: These fields are pulled directly from your MLS.
To add more keywords, simply click the green 'Add Keyword' button to add another field/value pair row.
If you do not know offhand what group a variable, like 'Cottage', is grouped under you can simply go to your kvCORE website and attempt to perform a search. Go to the 'Filters' and click 'More Options', and search for that variable in the Keywords field.
The group that the keyword falls under will come right before it, and is separated by an equal sign.
Please Note: All options are additive. Meaning, that they are this AND that AND whatever else. So, if you add two keywords that conflict with each other, your criteria will not return any results.
Options - These options are standardized across all MLS' on kvCORE. They include common items such as Garage Capacity, Stories, Pet Policy, Short Sales, Reduced in Price, etc. In many cases, you will more quickly find what you are looking for in options as opposed to digging through keywords, so consider browsing that list first.
Beds, Baths, Ranges for Price, SqFt, Acres, and Year Built - These fields are all manual entries. Select or type in the numbers for the ranges you want.
Frequency - Select how often you want to send out search alerts to this contact. The exact time the alerts are sent will vary from one MLS to the next.
Email CC - You do not need to CC yourself to get a copy of Search Alerts. These are automatically stored for you within each contact timeline.
Save & Send - Save the criteria and send out the first Search Alert right away. If you selected a longer frequency such as weekly, the system will send it out every 7 days after that first email is sent.
Save & Do Not Send - This will save your criteria and leave it to the system to select when to send the first email. It will send the first email within the specified frequency (for example, daily will send within the next 24 hours) and then consistently send at the correct interval after the first email is sent.
Have more questions? Please reach out to Customer Support via the blue chat bubble to the right or by emailing firstname.lastname@example.org!