To set email addresses, navigate to your profile settings.
Please Note: Some accounts may not be able to change the 'email' setting unless they are an Administrator. If you would like to change your email in this case, reach out to your Admin for assistance.
First, go to the dropdown menu from the top right and select 'My Profile.
Click on the 'EDIT' button in the upper right corner of the profile panel.
You'll see the two email fields in the main body of profile fields.
Email/Email From - These fields allow you to have an email address that is different to the email that you log into kvCORE with.
Email - The email used to log into kvCORE.
Email From (Vanity Email) - This email will show on the emails that are sent from kvCORE. All of your campaigns and listings you send out will show as being 'from' this address.
Disclaimer: DO NOT use an email associated with AOL or Yahoo as they often do not work correctly with kvCORE tools and could be flagged as spam.
Note - Gmail Addresses (or emails that don't match your kvCORE website domain.)
It’s a known challenge with Google that if you are sending from an “@gmail.com” address in kvCORE, some email providers will drop it into spam (but not always).
Make sure the email address you use with kvCORE is something professional, preferably something that matches your kvCORE website domain. When an email arrives from a domain that uses an address from a different domain it is treated as malicious or suspicious.
If you have any questions or need further assistance please reach out to Customer Support via the blue chat bubble to the right or by emailing firstname.lastname@example.org!