When you click on a contact in your SmartCRM to reveal their details, their Campaign assignment will be displayed on the right-hand side.

This is where you can see any Campaigns which are assigned.

You can manually assign a campaign by clicking on the add link and selecting an available campaign from the list.

Clicking the pencil icon to the right of the Campaign name allows you to edit the progression of that campaign. You can pause, restart or remove the Campaign from that particular contact!

Please Note: Any of these actions will apply only to the lead whose Lead Profile you've clicked into.

Choosing to pause, remove, or restart a Campaign will add an event to the contacts' timeline.

Whenever you pause a Campaign, it pauses the timescale of the campaign as well. This means that no events will get skipped in your campaign as long as it is paused. When you un-pause the Campaign, it will resume from when it left off. Restarting a campaign of course re-starts it from day 0.

Related Articles

A Complete Guide to Smart Campaigns

How to Assign Smart Campaigns

How to Replace and Remove Smart Campaigns

Have more questions? Please reach out to Customer Support via the blue chat bubble to the right or by emailing kvcore@insiderealestate.com!

(Keywords: smart campaign, smartcampaign, campaign)

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