When you send an email to one or more of your contacts within kvCORE it will be tracked to their inbox and monitored. kvCORE tracks the emails sent to your contacts and logs the date/time for different events.
When your contact opens the email it will be recorded to their Timeline and the icon to the right will change from a closed envelope to an open envelope with a drop-down arrow next to it that where you can see more information.
Opened Vs. Clicked
Opened: The receiver has opened the email in their browser or device
Clicked: The receiver has clicked a link or item within the email
Email open and click rates to appear in the kvCORE Activity Business Analytics tab!
If you have any questions or need further assistance, please reach out to Customer Support via the blue chat bubble to the right or by emailing email@example.com!