There are times when you'll want to easily add an image to an email or newsletter, using the Advanced Email Editor. To do so, begin by composing an advanced email.

You can access the Advanced Editor using the blue button to the left on the 'Send An Email' popup when writing an email.

Before an image can be uploaded, you have to drop an image placeholder from the content toolbox over to a content area placeholder.

After adding the image placeholder from the content toolbox, images are uploaded for the first time by dragging and dropping them into the image placeholder box. They will then appear in your email.

Replacing Images

After an image is uploaded once, it's stored in an online storage folder where you can access it again in the future, to use on other emails/templates. You cannot replace an existing image with an image you have not uploaded previously. You must delete the image you added from the email builder, then drag a new image placeholder and then drag the new image into that placeholder to do so.

The online storage where your previously uploaded images are is accessed by clicking 'Browse' on the image placeholder...

...or if an image is already loaded, in the properties panel on the right-hand side after the image is selected in the editor.


The location of your stored images should display when you attempt to browse/change images. If it does not, navigate to your personal images folder.

Click the Home icon.

Then click the folder with your name.

All images you have uploaded will be there.

Please Note: You cannot add new images to this folder directly, you must drag them onto the image placeholder the first time.

Click 'Insert' to use the image.

Click the 'Expand' icon (to the left of the trash can) to preview the full-sized image.

Image Sizing

Images should be sized to match the content area width of the email. By default, this is 500px wide. If you upload a 500px wide image, it will be automatically re-sized if necessary if the 'Auto width' switch is enabled (shown below).

If you turn off the auto width, you can set the width manually using the slider shown above. If you don't want the image to be tiny on mobile view, you can select the 'full width on mobile' option in the image properties.

Using the preview function, you can confirm that the email looks good in mobile format with that option enabled. You can use the preview as often as needed.

Related Articles

Advanced Editor Overview

How to Add Videos Using the Advanced Email Editor

Have more questions? Please reach out to Customer Support via the blue chat bubble to the right or by emailing!

(Keywords: advanced email editor, email editor, images, email)

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